Privacy Policy.

The short version

Candy Chase! is made by Orixa Games. We collect the minimum data needed to make the game work, keep it fair, show ads, and let you contact us. We don’t sell your data. Ever. If you are under 13, or the applicable age where you live, different rules apply; see Children’s privacy.

What we collect

• Device & gameplay data: device model, OS version, language, region, crash reports, and your in-game progress.
• Identifiers: an anonymous player ID we generate, and your device’s advertising ID where you have allowed it.
• Account data: your player name, avatar, and Play Games player ID, and only if you sign in with Google Play Games Services.
• Purchases: handled by Google Play Billing. We receive a confirmation that a purchase happened. We never see your card.
• Support correspondence: anything you send us when you contact support.

How we use it

To run the game, save and sync your progress, deliver and measure advertising, understand which levels are too hard or too easy, prevent cheating, fix crashes, and answer support requests. That’s it.

Advertising

Candy Chase! is free to play and shows ads, including rewarded video you choose to watch. Our advertising partners are Google AdMob, AppLovin, Unity Ads, Vungle, and ironSource. To serve and measure ads, these partners may process your device’s advertising ID, coarse location derived from IP address, and basic device information under their own privacy policies.

You can limit this at any time. On Android, use Settings → Privacy → Ads to delete or reset your advertising ID and opt out of personalised ads. Doing so does not remove ads. It only makes them less relevant.

Analytics & attribution

We use Firebase Analytics and Firebase Crashlytics to understand how the game is played and to diagnose crashes, and Adjust and AppsFlyer to measure which marketing campaigns brought players to the game. These tools process device and event data, and may use your advertising ID where permitted.

Consent

If you are in the European Economic Area, the United Kingdom, or Switzerland, we ask for your consent before using advertising and analytics identifiers, using Google’s Consent Mode. You can change your choice at any time from the in-game settings screen.

Children’s privacy

Candy Chase! is not directed at children under 13, and we do not knowingly collect personal data from them. Where a player is identified as a child, advertising is limited to non-personalised ads and advertising identifiers are not used. If you believe a child has given us personal data, email privacy@orixagames.com and we will delete it.

Retention, security & transfers

We keep gameplay and account data for as long as your account is active, and crash and analytics data for up to 24 months. Data is transmitted over encrypted connections and stored with reputable infrastructure providers. Our partners operate globally, so your data may be processed outside your country under the safeguards described in their policies.

Your rights

Wherever you live, you can ask for a copy of your data, ask us to delete it, or opt out of analytics and personalised advertising. Email privacy@orixagames.com and we will respond within 30 days.

Changes

If we change this policy in a way that matters, we will update the effective date above and, where required, tell you in the game before the change takes effect.

Contact

Orixa Games. Email privacy@orixagames.com. The studio-wide policy lives at orixagames.com/legal/privacy.